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Ward: Lancaster Gate

Streets Affected: Queensway

Project Type: Streetscape

Project Overview

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This project is part of the Westminster City Council Civic Streets programme, which was established in 2006 to identify seven main shopping areas in Westminster. The project seeks to establish Queensway as a vibrant shopping and leisure destination with an environment that will be enjoyed by residents, businesses and visitors alike. The Queensway shopping district has been assigned to the latter end of the programme, in part due to a large amount of utility works that have taken place in recent years as well as the complexity of the project.

Phases 1 and 2 of this scheme have already been completed. Phase 5 has started, and this phase will run until the end of May 2020, followed by two more phases which will be completed in Autumn/Winter 2020. 

The improvements will provide:

  • A more pedestrian friendly environment
  • Paving consistency and use of a unified palate of high quality materials
  • Rationalisation of tree planting
  • Decluttered footways
  • Lighting improvements
  • Reduction of vehicle dominance

Temporary pedestrian access arrangements:

Some footways will be temporarily closed during the works and pedestrians will be directed to temporary on-road footways. Pedestrian access to all shops and buildings will be maintained at all times.

Restrictions to vehicle access:

Some temporary road closures will be necessary throughout the works and permanent suspensions will apply to some parking bays. More detailed information about road closures will be provided via email. To sign up please email ‘sign me up’ to

Working practices:

FM Conway will follow working practices that are safe and efficient. Standard working hours are 8am to 4pm, Monday to Friday. Noise will be minimised where possible.

Image 1: Bird’s eye view at CaptionPrinces / Princess Court


Image 2: Bird’s eye view at CaptionQueensway’s junction with Porchester Gardens


Image 3: Bird’s eye view at Queensway’s junction with Bayswater Road


Image 4: Northward view, at junction with Moscow Road


Image 5: Southward view, outside Our Lady Queen of Heaven Church


Image 6: Southward view, outside No 28. Queensway (Oriental Supermarket)


Image 7: Northward view of Queensway from Hyde Park



Works on site

Outline Programme

Works started in January 2020 (on Phase 5) and all works will be complete in Autumn/Winter 2020. The Phasing plan with dates is in the Project Documents below.


Project Documents


    On Hold
    Design Stage
    In Consultation
    Works on site
    Works completed